Top 75 Generative AI Companies & Startups Innovating In 2024

Second, Uniphore also recognised—and coined something called ‘conversational services automation’—that their solutions could work to make both customer-facing tasks and an enterprise’s internal processes more efficient, Miller says. According to MarketsandMarkets, the global conversational AI market size is expected to grow from $6.8 billion in 2021 to $18.4 billion by 2026, at a compound annual growth rate (CAGR) of 21.8 percent during the forecast period. The major factors ChatGPT driving growth are increasing demand for AI-powered customer support services, omnichannel deployment, and reduced chatbot development costs. In an increasingly digital world, conversational intelligence plays a massive role in the success of a business. Imagine being able to derive business insights and understanding from conversations with existing and potential customers, enabling business leaders to know their audience better and deliver a great customer experience.

By analyzing customer data and patterns, the AI assistant can anticipate customer needs and suggest products that align with their preferences. Manifest AI uses intelligent prompts to engage visitors and encourage them to add items to their carts, thus reducing drop-offs. This union of AI and site-specific sales is clearly a rapidly growing area, and it’s likely that Manifest AI will grow—and also see a growing number of competitors.

When introducing technology designed to raise productivity – potentially doing more work with fewer people – the question is who gets to keep the resulting savings. Salesforce and its customers may have differing views on how that conversation should conclude. The concern was the new AI agents could boost productivity among users, deflecting up to 90 percent of calls away from human agents.

Belong.Life launches Tara – an AI SaaS matching cancer patients to clinical trials

VPhrase has raised $2 Mn in funding till date and counts Falcon Edge Capital, Bharat Innovation Fund, Alpha Wave Global, among others as its backers. The startup has raised $2.2 Mn in funding till date and is backed by the likes of Unicorn India Ventures, Pentathlon Ventures and 100X.VC. The company claims to eliminate the need for traditional call centres and allows businesses to streamline operations and improve efficiency while interacting with end customers. Founded in 2022 by Anshul Shrivastava and Kumar Saurav, Vodex enables companies to deploy AI-powered sales agents, which can engage in human-like conversations and automate sales processes.

• Mistral model access comes in various sizes, meaning users can prioritize affordable and lightweight agility or scalable and high-powered performance.
• Heyday also represents one of few Canadian companies Hootsuite has purchased in its 12-year history, and gives the Vancouver-based company a Montréal office for the first time.
• And while we’re as excited as any VC about the power of language models, we’re growing equally excited by the early data we’re seeing on Vertical AI business models.
• When introducing technology designed to raise productivity – potentially doing more work with fewer people – the question is who gets to keep the resulting savings.
• AI encompasses a variety of technologies, including robots, computer vision, cognitive computing, ML models and natural language processing (NLP).

To see a list of the leading generative AI apps, read our guide to the top 20 generative AI tools and apps. The fast-growing startup expects to raise a series B round by the end of the year and plans to expand its reach eventually to other healthcare areas including retail pharmacy and telehealth, care management and long-term care. But overall, the intent is to stay in healthcare because there is still so much to do in the space, Brown said. “I knew there was tons of value within these customer conversations, it was just really hard to extract and surface,” she said.

Notable collaborations, like the 2023 partnership with UiPath, and a recent $175 million strategic investment from BuildGroup and Monroe Capital, emphasize Amelia’s commitment to shaping the future of AI-driven solutions. Dstillery, a prominent AI ad targeting company headquartered in New York City, empowers brands and agencies to reach their most promising prospects through high-performing programmatic advertising campaigns. They have raised a total of $60.4 million in funding over seven rounds, the latest in 2019 from a series D round.

The Top 100 Software Companies of 2022

The company’s impact resonates across 1,900 clinical sites and 45 biomedical innovators through its comprehensive solutions. In a recent milestone, AlphaSense introduced the AlphaSense Assistant, an innovative GenAI-powered chat experience, enhancing conversational ai saas user interaction and accessibility. Furthermore, the company secured a strategic investment from Singapore-based global investor EDBI and achieved a remarkable $2.5 billion valuation with a successful $150 million Series E funding round led by BOND.

Synthesia’s customization options including language support, voiceover selection, and scene creation, enable users to create and deploy video content quickly and efficiently. An AI researcher passionate about technology, especially artificial intelligence and machine learning. The future of AI SaaS companies will revolve around personalization and customer engagement. AI-powered tools enable businesses to deliver highly targeted and tailored experiences to their customers, enhancing engagement and loyalty. Insitro is one of the top AI SaaS companies that applies machine learning and computational biology to drug discovery and development. The company’s AI-driven platform aims to accelerate the drug discovery process and improve the success rate of new drug candidates.

HubSpot ChatSpot stands out as an excellent AI sales tool, particularly for businesses already using HubSpot’s CRM platform. Its ability to retrieve detailed information about potential leads and competitors helps sales teams in prospecting and targeting efforts, letting them focus on the most relevant leads. It has been a transformational year for Hootsuite, which brought on Tom Keiser, former chief operating officer at San Francisco-based Zendesk, last June. Keiser replaced founder Ryan Holmes, who was at the helm of the social media management company for 12 years. Holmes told BetaKit last year that a big focus for Hootsuite under Keiser is product development.

The startup has also introduced Deepnote AI, a feature that integrates generative AI with the platform. This feature gives users an AI assistant to automatically generate new notebooks, code suggestions, and code explanations. Deepnote has over 100,000 customers, including top companies like Webflow, Gusto, and Coca-Cola. In October 2023, AlphaSense added generative AI to its suite of market intelligence tools. These new features let users quickly identify macro and micro insights, track industry trends, and scan company transcripts to identify sentiment instantly. Additionally, MindsDB’s technology uses advanced algorithms to analyze large datasets and generate predictive models, enabling businesses to make data-driven decisions and achieve better outcomes.

It can examine trends and patterns in data, identify correlations, and generate forecasts using various mathematical models. Samsara provides a SaaS industrial IoT platform and video-based safety through Samsara Dash Cams to organizations. Whether that’s automating behind-the-scenes operations or curating data-driven insights, these generative systems are quickly integrating into our everyday workflows. Belong.Life, a leading global provider of AI-powered patient education and support solutions, announced today that the American Society of Clinical… Belong.Life, a leading global provider of AI-powered patient education and support solutions, announced today that the European Society For Medical… In a significant development, OfferFit recently secured a substantial $25 million Series B funding round, led by Menlo Ventures.

SleekFlow’s plans to capitalize on this trend by providing a platform that integrates messaging, payment solutions, and order management into a single interface. This helps businesses deliver customer interactions across various channels while maintaining operational efficiency. By harnessing the power of AI and machine learning, SaaS companies can offer more personalized and efficient solutions to their clients, enhancing user experiences and driving innovation in the industry. White label AI SaaS solutions are a type of software that is developed by one company and then licensed to another company to rebrand and sell as their own. This model allows businesses to leverage advanced AI capabilities without the need to invest in the research and development of these technologies.

Among this year’s awardees is Clari, a company that is revolutionizing revenue management by improving revenue collaboration governance. They are transforming how businesses forecast and achieve revenue growth, making the entire revenue process more efficient and predictable. They offer advanced cloud-based solutions to stakeholders in capital infrastructure projects and the private sector, helping them manage large-scale projects such as the construction of roads, bridges, buildings, and utilities. They specialize in AI-driven ad targeting, enabling brands and agencies to target their most valuable prospects via effective programmatic advertising campaigns. Frame AI is a customer service and general audience analytics platform that uses artificial intelligence to support users who want to better understand their audiences’ wants and needs. The company focuses on behavioral and sentiment analysis, customer-specific insights, and customer segmentation.

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Advancements to the platform launched this year include custom summaries, automatic churn risk detection and contact automation, according to Momentum. The round included investments from FirstMark Capital, Stage 2 Capital, Basis Set Ventures and Leadout Capital. In April, Anrok raised a $30 million Series B round of funding from Khosla Ventures, Sequoia Capital, its CEO’s former employer Index Ventures and others, according to Anrok.

The end result is a marked shift from the past, where the collective portfolio of an enterprise’s applications spanned multiple public clouds and on-prem environments; now, each application itself is a hybrid, multi-cloud deployment in its own right. Vertical SaaS proved to be a sleeping giant that transformed industries during the first cloud revolution. Today, the top 20 US publicly traded vertical SaaS companies represent a combined market capitalization of ~$300 billion, with more than half of these companies having IPO’d in the last ten years.

The details of the workflow may change, but the key message is that the AI Orchestrator, not the human, is responsible for identifying subtasks and coordinating the workflow. The startup claims to have witnessed a 3.1x increase in revenues and now serves over 500 paying customers globally, with 60% of its revenue coming from the U.S. Prior to this, the startup raised $18 million in a Series A round in January 2022 and $3 million in a seed round in June 2021. Rocketlane, a SaaS startup with offices in Chennai and Utah, has raised $24 million in a Series B funding round co-led by 8VC, Matrix Partners India, and Nexus Venture Partners.

The advent of Generative AI is having and will continue to have transformative impacts across multiple facets of the technology space. While we are unable to foresee all of these impacts today, one transformational change that appears imminent is in the area of how applications are experienced. GenAI will relieve humans from the legacy interaction pattern of spelling out each step in a complex workflow forced to live within the constraints of highly structured and opinionated GUIs. Instead, applications will be empowered to take a more human-first approach, where outcomes and intent are specified alongside constraints in natural language.

This is the second company for Lautaro Schiaffino and Ezequiel Sculli, who previously co-founded Sirena.app, a shared inbox tool for WhatsApp for midmarket companies. They grew the company to an annual recurring revenue of $15 million and presence in 25 countries before selling to Zenvia in 2020. You can foun additiona information about ai customer service and artificial intelligence and NLP. With Chatlayer’s unique features like in-house NLP, no-coding platform, and multilingual bots, take your automation to the next level with AI – regardless of the channel or language.

OpenSpace offers a cutting-edge solution to capture comprehensive visual records of construction sites, enhancing verification processes, dispute resolution, and team accountability. Leveraging AI-powered computer vision and analytics, OpenSpace enables seamless comparison of building information modeling (BIM) to as-built structures, automated progress tracking, and adherence to project schedules. The platform streamlines workflows, promoting effective communication, optimized resource allocation, and prompt decision-making. With a global workforce of more than 2,500 employees, Five9 serves over 2,500 enterprise, mid-market, and SMB customers across 104 countries. They have collaborated with over 1450 global SI, channel, and technology partners, highlighting their commitment to expanding industry influence. Recent partnerships, such as the extended collaboration with BT and the introduction of Agent Assist 2.0 with AI Summary, demonstrate Five9’s dedication to advancing cloud adoption and improving global customer experiences.

Tara is a comprehensive solution that provides patients with empathetic and precise support while enabling providers to engage in new effective ways to meet their goals.” Around six months ago, Shen and Xue, who had been friends since high school, started Trove, a SaaS platform that lets ChatGPT App users create conversational surveys powered by GPT-4 and its own fine-tuned models. Zayd Enam and Tim Shi, co-founders of Shen’s former employer Cresta, an a16z-backed unicorn empowering contact center agents with AI, invested an undisclosed amount in the startup’s pre-seed funding.

System1 is an AI-powered SaaS platform that helps businesses optimize their digital marketing and advertising strategies. The company’s AI algorithms analyze user data to deliver personalized and effective marketing campaigns. C3.ai is one of the top AI SaaS companies that provides enterprise-scale AI solutions for industries like energy, manufacturing, and healthcare. The company’s offerings include predictive maintenance, supply chain optimization, and customer engagement applications.

• The new funds will be used to advance SleekFlow’s conversational AI suite and expand its reach into Southeast Asia, the Middle East, and Europe.
• Henson Tsai, the founder and CEO of SleekFlow, says that the startup sets itself apart from these and other rivals by way of more streamlined features.
• This wide array of integrated tracking and sales assistance tools lets Pipedrive function as an AI-based sales managing and tracking system.
• It allows users to view, listen to, or navigate directly to specific meeting points through extracted insights or shared content.
• They have raised a total funding amount of $99.2 million over 8 rounds, the latest in January 2021.

Its AI-powered products enable businesses to launch marketing campaigns on the fly, generate product images and publish the campaign on multiple online advertising platforms. Kroop also operates a platform to enable users to animate avatars and create videos in various languages simply by inputting text. The video generation platform supports over 25 languages, including English, French, Korean, Arabic, Hindi, Tamil, Telugu, and Malayalam. The Bengaluru-based startup has raised $4 Mn in funding till date and counts the likes of names such as Samsung Ventures and angels such as Lakshmi Narayan, and BVR Mohan Reddy as its investors. Founded in 2017 by Ganesh Gopalan and Ananth Nagaraj, Gnani.ai offers a full-stack conversational AI product suite to help businesses automate and enhance customer support across all digital and conventional communication channels. While Phrazor is a report automation tool that converts complex graphs into actionable taking points, Explorazor helps users perform root cause analysis across multiple datasets via a No-SQL interface.

When OpenAI’s ChatGPT combines with HubSpot CRM, the product of that union is ChatSpot, a conversational AI tool that uses natural language processing to understand and respond to user queries. ChatSpot leverages the capabilities of OpenAI’s database, ChatGPT, and Dall-E to enhance businesses’ sales and marketing efforts using HubSpot’s CRM software. For instance, you can use ChatSpot to search your database based on such specific criteria as revenue, size, or location, allowing you to get a high-level view of your most relevant leads easily.

Different AI Platforms Leading the Way in 2024

With recent additional funding rounds, a growing number of top-tier law firm partnerships, and its recent acquisition of Mirage, Harvey is a startup to watch in the legal sector. Runway is an established leader in AI-powered, cinema-quality video and content production. Specifically with Runway Studios, filmmakers of varying skill levels can use Gen-1 and Gen-2 models, as well as several other image and content editing tools, to create high-quality video content without actors or original footage.

Over the longer term we also see the promise of agent-first products changing the way businesses operate, as they set new expectations in terms of the complexity and breadth of tasks that AI can be entrusted to handle. The “graduation motion” of copilots embedding agentic search and generation functionality will drive outsized value in the coming years. Devin, SWE-agent and OpenDevin have demonstrated the potential of end-to-end agentic tools that interact with developer environments (i.e., file editor, bash shell) and the internet to complete coding tasks.

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We have also seen applications in engineering and design that leverage vision models, and image generation models to help reason on graphical data, like schematics, or generate renderings of a building design. For example, Flux.ai offers an AI copilot that helps electrical engineers generate printed circuit board components in their design software, based on ingesting a PDF spec sheet for the component. This transition will enable conversational voice products with much lower latency and much greater understanding of non-textual information like emotion, tone, and sentiment, most of which get lost in cascading architectures. These advancements will result in conversational voice experiences that are truly real-time and can help users resolve their issues faster and with far less frustration than prior generations of voice automation.

EWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. EWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more. Integration capability is an important feature of any modern-day digital solution, especially for conversational AI platforms. Seamless integration with third-party services like CRM systems, messaging platforms, payment gateways, or ticketing systems allows businesses to provide personalized experiences.

Following the recent management saga of OpenAI that briefly disrupted its chatbot service, applications that build on top of ChatGPT, or “wrapper products,” are rethinking their heavy dependence on third-party APIs. We checked whether the conversational AI platform integrates with third party services such as CRM, ITSM, and various communication channels such as websites, messaging apps, voice assistants, and social media platforms. This data can help businesses understand user behavior, identify common queries, and improve the effectiveness of the AI system. The platform allows you to build an AI chatbot that can be trained to understand user requests and adapted to your business scenarios – it also can recognize plain-language responses from your customers, like synonyms, dates, times, and numbers. It integrates with various third-party services, including WhatsApp, Slack, Facebook Messenger, Kustomer, Zendesk and more. More applications are beginning to implement AI agents in highly constrained use cases in which they can limit the impact of compounding errors across multistep processes.

Some of the community’s main specialties include text classification, question answering, image classification, translation, summarization, audio classification, and object detection. Most notably, Hugging Face offers users access to BLOOM, an open-source LLM that can generate content in 46 languages and 13 programming languages. The solution transforms Teams meetings into business insights by recording and transcribing meetings and storing them in a central repository. AI analyzes both voice and presentation content, providing tailored insights for different roles in the organization.

In the UAE, Specter is differentiating itself by using local templates and legal datasets to improve accuracy and relevance in the Middle Eastern context. This approach demonstrates how SaaS companies can create significant value through regional specialization, even in a globally competitive market. Deepgram also enables businesses to extract valuable insights and automate their workflows, from call center analytics and compliance monitoring to media transcription and content creation. With its intuitive interface and powerful API, DeepL enables businesses and individuals to communicate and collaborate across different languages and cultures with ease. Kate Park is a reporter at TechCrunch, with a focus on technology, startups and venture capital in Asia. She previously was a financial journalist at Mergermarket covering M&A, private equity and venture capital.

Lucidworks empowers clients by turning search into a powerful asset for superior digital experiences. With a strong belief in the impact of effective search and browse functionalities, Lucidworks uses AI and machine learning to connect users with products, content, and information. Global brands like Crate & Barrel, Lenovo, Red Hat, and Cisco Systems trust Lucidworks’ products to fuel their commerce, customer service, and workplace applications, enhancing customer satisfaction and employee capabilities. An award-winning global leader in learning management systems (LMS), it transforms corporate training and development delivery.

And a conversational artificial intelligence platform from the former co-CEO of Salesforce. The startup builds chatbots for companies to deploy on their websites, applications, and other platforms with the use of AI, machine learning (ML), and NLP. Last year, Jio Haptik Technologies launched Interakt – an app enabling SMBs to manage businesses on WhatsApp. With offices in Palo Alto, US, and Bengaluru, Senseforth.ai was founded in 2017 by Shridhar Marri, Krishna Kadiri, and Ritesh Radhakrishnan. The full-stack conversational AI solutions provider uses its in-house conversational AI platform A.ware to build smart virtual assistants and voice bots. Conversational AI refers to the automation of communication with the help of AI and its deployment through messaging apps, virtual voice assistants, chatbots, etc.